Contact information

CarePoint is a New Zealand–owned and operated online store, supplying discreet, affordable care and incontinence products to customers across the country.

Our team is based in Auckland, New Zealand, where all orders are packed and dispatched daily. While we don’t operate a physical retail store or offer public pickup, we’re always available to help online.

Contact us:
Email: info@carepoint.co.nz

Our customer support team responds to messages promptly during business hours:
Monday to Friday, 9:00am – 5:00pm (NZ time)
Closed weekends and public holidays.

We aim to reply to all enquiries within one business day.