Waterproof Mattress Protector NZ – Comfortable Bed Protection
Keep your bed dry and protected with Care Point’s waterproof mattress protector NZ range. Designed for comfort and long-lasting use, these protectors safeguard against spills, incontinence, and bed wetting while maintaining a soft, breathable feel.
Each protector is made with durable materials that resist moisture and extend the life of your mattress. Easy to wash and quick to dry, they’re ideal for adults managing incontinence or for everyday family use.
1. Do you offer discreet packaging? Yes. All CarePoint orders are shipped in plain, unbranded packaging with no product details listed. Your privacy is always protected.
2. How quickly will my order arrive? If the item is in stock, we aim to dispatch orders the same day if placed before 2pm. After 2pm, orders are usually dispatched the next working day.
North Island: 1–2 business days
South Island: 1–4 business days
Rural areas: allow 1–2 extra days
3. How much is shipping?
Free NZ shipping on orders $75+
Orders under $75: $8 North Island / $12 South Island
4. How do I choose the right size? Check the size guide on each product page for waist/hip measurements. If you’re between sizes, we recommend choosing the larger size for comfort.
5. Can I return products if they don’t fit? Yes — unopened packs can be returned within 30 days for a refund or exchange. Please contact our support team for instructions.
6. Do you offer bulk pricing? Yes — bulk orders and subscriptions are available for better value. Contact us directly for caregiver, hospital, or rest home supply options.
7. Are these products safe for sensitive skin? Yes — our pull-ups and bed pads are made with soft, breathable, hypoallergenic materials designed to reduce irritation and keep skin dry.
8. Who are these products suitable for? CarePoint incontinence products are ideal for:
Seniors managing bladder weakness
Overnight protection
Hospital and aged-care use
Post-surgery recovery
Caregivers seeking reliable, affordable supplies
9. What absorbency level do I need?
High Absorbency: suitable for day use and moderate incontinence.
Max Absorbency: recommended for overnight or heavier needs. Still unsure? Try our sample packs before committing to a larger quantity.
10. Can I return items for other reasons? For hygiene reasons, opened products cannot be returned. Unopened items may be returned within 14 days — please contact us before sending anything back.
11. Are subscriptions available? Yes. You can set up repeat deliveries (e.g. every 4 weeks) for hassle-free supply and extra savings.
12. Where are you based? All orders are shipped from our warehouse in Auckland, New Zealand. We are 100% NZ-owned and operated.
13. How do I contact you? Email us at info@carepoint.co.nz or use our contact form. We aim to reply within 24 hours (Mon–Fri).
The information and products provided by CarePoint are for general wellbeing and comfort purposes only and are not intended to diagnose, treat, cure, or prevent any medical condition. Always consult a qualified healthcare professional for advice specific to your health or medical needs. CarePoint products are designed for personal hygiene and daily care use, not as medical devices.
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